- In case of any manufacturing defect or wrong product received customers may notify us with-in 72 hours from the product delivery.
- We will replace the defective/damaged/wrong product with a brand new product at no extra cost. In case issues are reported after 72 hours, PremangDecors reserves the right to reject the complaint at its discretion.
- PremangDecors will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is Out of Stock or Discontinued by the manufacturer.
- Item(s) must be unused and in their original condition, all original tags and no damage at any way, In case of anything missing, we may decide not take a return request.
- Please do take care when you pack item(s) .Packing must be secure and safe to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to use a reliable courier service.
- In order to offer you the hassle free replacement service, it is required to get the product condition checked before sending out the replacement unit. Hence, we need to acquire the defective/damage/wrong product before processing replacement or a refund. Our Quality Analysts will evaluate your returned product to ensure adherence to our Returns Guidelines.
- We need email address registered with us, which you had used to place your order.
- Refund will be in the form of PremangDecors Coupon Code which is used to buy any other product at PremangDecors. For More Information about return, please contact our customer service.
- For cancelled orders refund will be processed through the same online mode in 10-15 working days